Hotel operating system

Run your hotel
from first enquiry
to final bill.

Stop retyping the same booking into WhatsApp, your PMS and Tally. Reservations, rooms, housekeeping, restaurant bills, GST invoices — one property record your night auditor can trust.

Built for Indian hotels & resorts · Example property: The Nilaya, Udaipur

Your hotel today — 8 systems, none of them talking

PMS

Front desk only

OTA

Oversell risk

WhatsApp

On staff phones

Website

Direct bookings

POS

Bills go missing

Housekeeping

Room status lag

Tally

Night audit pain

Leads.xlsx

Forgotten follow-ups

asyncotel

Guest · Room · Folio · GST · Night audit

The problem you already know

Your hotel already has systems. They just don't talk to each other.

OTA here. WhatsApp there. Corporate rates in Excel. Accounts in Tally. Every join is a person retyping — and every retyped number is an argument at night audit.

OTA extranet

Sold a room on MMT that was already taken on Booking.com

PMS

Front desk login — different from everyone else's

WhatsApp

Enquiries die on a staff phone when they leave

Corporate leads.xlsx

46 companies — nobody remembers who gets what rate

Agent WhatsApp

Travel agent confirms. You retype it into the PMS

Tally / Excel

Night audit means reconciling three sheets by hand

Restaurant POS

Dinner bill never reaches the guest folio on time

Rates sheet

Revenue manager's Excel — outdated by lunch

asyncotel

One property record.

Everything that used to live in six apps lands on one folio and one ledger.

What changes on day one

One property. One guest record. One inventory. One folio.

A Booking.com reservation drops inventory everywhere. Dinner posts to Room 302. Checkout issues the GST invoice and marks the room dirty for housekeeping — without anyone copying numbers between apps.

  • Today's occupancy without calling the front desk
  • OTA + direct + corporate on one availability number
  • Restaurant / spa charges on the same guest folio
  • GST invoice that matches what the guest paid

The guest lifecycle

Follow one guest — from “room available?” to repeat stay.

The same Arjun Mehta who WhatsApp’d you last week becomes a reservation, a room, a restaurant bill, a GST invoice and a review request — without retyping his name.

Guest journey · 01 / 8

Enquire

WhatsApp · Google · OTA → one lead

Guest 360°

Arjun Mehta

Mehta Industries · The Nilaya, Udaipur

VIPRoom 204Enquire

What the hotel sees

GoogleInstagramOTAWebsiteWhatsApp

WhatsApp

“Hi, room available for tomorrow?”

Lead created · Hot · Owner: Rahul

Front desk

A guest walks in. The whole property already knows.

Check-in updates the reservation, marks the room occupied, and hands housekeeping the right state — without a WhatsApp to the floor supervisor.

Today's arrivals

The Nilaya, Udaipur · Front office

Example · The Nilaya

14:00

ETA

Arjun MehtaVIP

Room 204 · Deluxe King

VIPAirport transferBirthday
Arriving

15:30

ETA

Priya Sharma

Room 202 · Superior Twin

Early check-inBreakfast
Arriving

16:00

ETA

Rohan Kapoor

Room 107 · Deluxe King

Corporate
Arriving

Departures

11:00 · Neha Iyer · Room 105 · Folio ₹8,896

12:00 · Sanjay Rao · Room 301 · Folio ₹12,450 · unpaid

Room 204

READY

Deluxe King · Arjun Mehta

Housekeeping handoff

Waiting for arrival

Front desk Housekeeping

Housekeeping

Dirty → Ready — the same status front desk sells from.

If Room 204 is still dirty, it cannot be sold. Asyncotel makes that one status, not three opinions.

Housekeeping board

Assigned · Priya

Example · The Nilaya

Room 204

Dirty

Deluxe King · Minibar check · 12:42 PM

Assigned: Priya
Dirty
Cleaning
Inspect
Ready

Checkout complete — room awaiting attendant.

Restaurant · POS

Dinner belongs on the guest folio — not in a separate app.

Butter chicken on Table 12 posts to Room 302, GST included, ready for the final bill at checkout.

Nilaya Restaurant

Table T-12 · Room charge

Example · The Nilaya
2 × Butter Chicken₹780
1 × Butter Naan₹120
2 × Coke₹160
Total₹1,240

Posting to Room 302…

Guest folio · Room 302

Arjun Mehta · Mehta Industries

Example · The Nilaya
Room · Premium Lake View₹6,200
Spa · Swedish Massage 60 min₹1,800
Restaurant · Nilaya₹1,240
Taxes (GST 18%)₹1,440
Total₹9,440
Awaiting night audit / invoice

Sales + CRM

The enquiry on WhatsApp should not disappear at shift change.

Lead → quote → follow-up → booking on one timeline. Your salesperson owns it; the owner can see it.

Hot leads

12

Follow-up due

27

Quotations

18

Payment pending

9

Confirmed

15

Lead · Mehta Industries

Source: Website → WhatsApp

Example · The Nilaya

Arjun Mehta

2 × Deluxe King · 14–16 Mar · Hot

Hot lead
Enquiry
Assigned
Quoted
Follow-up
Booked

10:02 — Website enquiry captured

WhatsApp · CRM

The enquiry left on a staff phone is revenue you will never see.

WhatsApp, call notes and email on the same guest record — so when Rahul leaves, the lead does not leave with him.

Planned

Arjun Mehta · WhatsApp

Hotel CRM conversation

Example · The Nilaya
Hi, do you have a room tomorrow?

Attached to guest

Arjun Mehta

  • Lead · Hot · Website → WhatsApp
  • Quote · Deluxe King ₹4,500 + tax
  • Awaiting payment
  • Owner · Rahul (Sales)

WhatsApp capture & automation is on the product roadmap — shown here as the intended experience.

Distribution

One inventory. MakeMyTrip and your website never disagree.

A direct booking drops availability from 3 to 2 on every channel at once — the oversell conversation you never want again.

Deluxe King · inventory

Waiting for booking…

Example · The Nilaya

OTA

3available

Website

3available

Booking engine

3available

Corporate

3available

Travel agent

3available

Direct / walk-in

3available

Master inventory: 3 rooms · all channels reading the same source.

Finance · GST

Night audit without hunting three spreadsheets.

Folio → payment → GST invoice → ledger. What the guest paid is what accounts posts.

FolioPaymentGST invoiceLedger

Guest folio

Arjun Mehta · Room 302

  • Room₹4,500
  • Restaurant₹1,240
  • Spa₹1,800
  • Taxes₹1,356
  • Total₹8,896

Open folio · charges posting

Same guest record the front desk, restaurant and accounts already used.

Owner command center

How many rooms are sold — without calling the front desk?

Occupancy, ADR, RevPAR, F&B, unpaid folios and dirty rooms. The questions you ask every morning, answered from one property.

N

The Nilaya, Udaipur

Hotel command center · 42 rooms

Example property

Occupancy

74%

4.2% vs yesterday

ADR

₹5,420

2.1% vs yesterday

RevPAR

₹4,011

6.4% vs yesterday

Room rev.

₹8.4L

F&B rev.

₹2.1L

Room board

101Occ
102Occ
103Rea
104Dir
105Occ
106Rea
107Arr
108Occ
109OOO
110Rea
118Dir
201Occ
202Arr
203Rea
204Dir
205Occ
206Rea
207Dir
208Occ
301Occ
302Occ
303Rea
304Dir
311Occ

Check-ins today

9

Check-outs today

7

Pending leads

12

Unpaid folios

₹42K

Direct revenue

₹2.8L

OTA revenue

₹4.3L

Revenue intelligence

Not just reports — recommendations with hotel context.

The vision documents describe a revenue and AI layer. It is on the roadmap — shown here honestly, at full visual fidelity.

Planned

Tomorrow · occupancy risk

Example property

Occupancy

38%

Historical avg

61%

vs competitive rate

+12%

Pickup

−22%

Asyncotel recommendation

  • Reduce BAR by 7%
  • Activate mobile promotion
  • Push corporate inventory

Ask the hotel

Planned
Why is occupancy low tomorrow?
Occupancy is 38%. Pickup is 22% below normal. Your current rate is approximately 12% above the competitive set. Recommended action: reduce BAR by 7%.

Natural-language hotel intelligence is Phase 7 in the product roadmap — not available today.

Hotel 360°

See the whole property — not another dashboard silo.

Rooms, guests, leads, rates and GST invoices under one property ID. Tap a subsystem to see what front desk or accounts actually works on.

Rooms

The Nilaya, Udaipur

Room board · 204 Dirty · 6 dirty today

Connected to the same property ID as reservations, folios and distribution.

Who it's for

Owner, GM, front desk, sales, accounts — same hotel, different screens.

Pick a role. See what they open on morning shift.

Hotel owner

“See the business.”

Path: Command center · occupancy · outstanding · leads

See how your hotel would run

Product vision

The complete hotel operating system — with honest status.

Live modules ship today. Building and planned capabilities are labelled. Credibility over hype.

  • Live — Available today on the plans shown.
  • In development — Partially built. Not yet available to customers.
  • Planned — Specified and designed. Not built.

Acquisition

Every way a guest can reach you, arriving in one place.

Booking engine

Live

Commission-free direct bookings from your own website, embeddable with one script tag.

OTA distribution

Live

Rates and availability out, reservations back in — through our distribution partner.

Google Business Profile

Live

Connect the property's Google listing to read and respond to reviews.

Walk-in & telephone capture

In development

Walk-ins become reservations today. Turning an inbound call into a lead automatically is not built.

WhatsApp & social enquiry capture

Planned

One official hotel number, multiple staff, every enquiry landing in the CRM.

Abandoned booking recovery

Planned

A guest who searched but did not pay gets followed up automatically.

Still ahead

Phase 3

Lead follow-up & SLA engine

Enquiries are recorded today, but nothing chases them. The automated follow-up sequence and escalation ladder described in the vision — alert the salesperson, then the supervisor, then the manager — is not built.

Phase 5

Revenue management & rate recommendations

Forecasting, competitor rate intelligence and automatic rate recommendations. Asyncotel pushes the rates you set; it does not yet suggest what they should be.

Phase 5

Revenue leak detection & opportunity engine

Detecting rate mismatches, unbilled services, uncollected payments and dormant-guest opportunities. This is the vision's headline differentiator and it is still ahead of us.

Phase 7

AI hotel intelligence layer

Asking the system why occupancy fell last week and getting an answer. Natural-language reporting and the AI assistants are not implemented.

Phase 8

Chains, groups and central reservations

Each property runs as its own workspace today. Group hierarchy, central reservations and portfolio reporting are not available.

Built for Indian hotels

Compliance work, done inside the product.

International hotel software treats Indian statutory requirements as a customisation. We treat them as core.

GST invoicing, not a workaround

Tax invoices are generated in-product with sequential numbering, CGST/SGST or IGST resolved from the guest's state, and 18% applied at the line level in whole paise.

Daily police reporting

Guest details captured at check-in flow into the daily police report — a statutory return instead of re-copying a register at midnight.

Digital registration cards

Completed and signed on screen or on the guest's phone, stored against the reservation, printable when asked.

8

Operational modules on one platform

14 days

Free trial on every self-serve plan

18% GST

Compliant invoicing, generated in-product

₹1,500

Entry pricing per month, published openly

Integrations

A short list, honestly described.

Three integrations maintained properly — not a wall of logos we don't run.

OTA distribution

Rates and availability go out; OTA reservations come back into the same reservation list. Connectivity delivered through our distribution partner.

Razorpay

Subscription billing for your Asyncotel plan, with a GST invoice on every charge.

Google Business Profile

Read and respond to reviews and keep profile details current from inside Asyncotel.

Pricing

Published in full. Priced by rooms.

Figures come from the same catalogue our billing system charges from. Prices exclude 18% GST.

1-10 bracket

Starter

Run your front desk with less chaos

₹1,500/mo

for 10 rooms

  • Dashboard & analytics
  • Stay view
  • Reservations (GRC + AI scan)
  • Guests & room view
  • Laundry & housekeeping
  • Sales CRM
Start trial
Popular

Growth

Sell on every OTA and your own site

₹2,500/mo

for 10 rooms

  • Everything in Starter
  • Channel Manager
  • Booking Engine
  • Smart key management
  • Daily police report (Atithi-ready)
  • OTA rate & availability sync
  • Commission-free direct bookings
Start trial

Business

Every department, every outlet — one platform

₹5,000/mo

for 10 rooms

  • Everything in Growth
  • Restaurant & Bar
  • Banquet & Events
  • Spa & Wellness
  • Inventory & Stores
  • HR & Payroll
  • Accounting & Finance
  • Smart key management
Start trial

Enterprise

Tailored for chains and large properties

Custom

Tailored pricing

  • Everything in Business
  • Revenue Manager (coming soon)
  • Review Management (coming soon)
  • Dedicated account manager
  • Custom SLA & onboarding
Talk to sales

OTA listing setup and guided onboarding are available as one-time professional services during implementation. Ask during onboarding or contact us.

Questions

Answers, without the hedging.

Your hotel is one business.
Stop running it on six apps.

14-day trial on your real room types — or book a demo and we walk it with your numbers.